Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customercare@harringtonwear.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customercare@harringtonwear.com.

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITEMS
Certain types of items like custom products and personal care products cannot be returned. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Thank you so much for shopping with Harrington. Our Customer service team is available to answer any questions regarding your order. You may reach us via phone or WhatsApp at +9779802023111 or via email at customercare@harringtonwear.com. For any fit, sizing or styling guidance please reach out to our team of stylists at customercare@harringtonwear.com and we can assist you with finding your ideal fit. 

In order to request for exchanges and refunds, please follow the following steps:

1. Please send us a mail at customercare@harringtonwear.com with the subject as Exchange or Refund request or as appropriate. 
2. Please mention your order number on the message body and mention the reason you would want to return or exchange the products.
3. Our Customer Care team will reach you within 24 hours for further assistance.
4. Alternatively, for a prompt response or to speak to our customer care representative, please contact our customer service team via WhatsApp at +9779802023111 or via email at customercare@harringtonwear.com.

TERMS AND CONDITIONS:

1. All items must be returned for exchanges or refunds within 30 days from the date of delivery.
2. All Items must be returned to us unused with all Harrington tags, designer labels still attached, and in the original Harrington packaging. Returns that do not meet our policy will not be accepted and be sent back to you upon payment of the shipment charges. We recommend you ask the courier to scan your package when they collect your return. This will make sure your return is tracked.
3. Customs duties are non-refundable through Harrington. However, you may be able to recover these by contacting your local customs bureau.
4. Once the return has been received and approved, your refund will be completed via the original payment method, excluding the delivery costs charged by our courier partners (DHL/FedEx/UPS). If you paid sales tax in the original purchase price, this will also be included in your refund. We’ll keep you updated every step of the way. 
5. If your purchase was made with a promotional voucher, you will receive a refund only for the amount paid—that is, the amount charged after the voucher was applied. Furthermore, the promotional voucher will no longer be valid.
6. Products marked as "Final Sale" cannot be returned or exchanged.

Please note that refunds can take up to 10 working days after the approval of your refunds which will be notified to you via phone call/ text message or email.